Yesterday I went into a website to order my fridge parts.
I’m a touchy feely person and would rather have a face to face contact than buy from the internet.
The person who answered the phone was professional enough to make me think I can trust him.
Plus it’s a mob in Melbourne with an address.
Anyhow after our interaction I asked him for an order number and he didn’t have one for me.
I was like what? His reply was we will send it to you by email by the end of the day despite me already paying the full amount.
So I waited. Nothing . Zilch.
This morning I tried ringing . The first time I got a beep and it went dead. The second time I tried from their webpage and it went through to an answering machine and then music. It took a long while so I gave up.
I tried emailing them with all my details, what I bought and my reason for the email. I didn’t know if my payment went through ? If they had trouble with ordering ?
It turned out as I’d suspected they got my email address wrongly. Instead of an underscore they had a dash.
In the end I was worried for nothing. As for their customer service I am impressed. No wonder they had such great reviews.
Now I just have to wait til June for my parts to arrive.
Tomorrow I’m going to start on the gate.
Told hubby about the toilet and he didn’t think it’s a good idea with the trim. He thinks it might look tacky.
Now I’m stuck .
Here is hoping it doesn’t look like poop 😂